Returns
Customers may request returns within 7 days of delivery for eligible products.
Return conditions
- Product must be unused.
- Original tags must be attached.
- Original packaging should be available.
- Product should not show signs of wear, washing, or damage.
Non-returnable items
- Customized products
- Gift cards
- Promotional clearance items
Refunds
Refunds are processed after a successful quality inspection. Refund timelines may vary depending on your payment method, and are credited to the original payment method.
Order cancellation
Orders may be cancelled before dispatch. Once shipped, cancellation requests may not be accepted.
Exchange
Size exchanges are subject to stock availability.
How to start a return
Submit a return request through customer support at risitexindia@gmail.com with your order number.